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Compassus - Pulse

How Compassuus Transformed Hospitalization Risk, Care Utilization, & Clinical Standardization with Mosai Pulse

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10%

Reduction in Hospitalization Rate (TIF Risk)

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17%

Improvement in visits per episode

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2.8%

Reduction in LUPA

Overview Reduction in Hospitalization Rate Visits Per Episode & Better Care Utilization Accelerated Standardization Across New JV Branches Call to action
Overview

As Compassus expanded into risk-bearing partnerships and joint ventures (JVs), leadership faced a critical challenge: how to consistently manage patient risk, reduce avoidable hospitalizations, and standardize clinical practices across diverse branches—while navigating staffing shortages.

Just two years after adoption Mosai Pulse, Compassus achieved a 10% improvement in hospitalization rate (transfer to inpatient facility [TIF] risk) and a 17% improvement in visits per episodes (VPE)—two of the most powerful indicators of clinical precision and operational efficiency. These gains coincided with reductions in LUPA, improved care planning accuracy, and rapid standardization across new JV locations.

Pulse has become the organization's "one source of truth," replacing fragmented workflows with proactive, risk-aligned clinical decision support and elevating Compassus' value-based performance.

Key Outcomes

10% Reduction in Hospitalization Rate (TIF Risk)

Compassus intentionally tracks hospitalization rate using TIF risk, and Pulse has driven a 10% improvement by shifting teams from retrospective chart review to real-time, patient-level risk intelligence. Pulse enabled:

  • Daily visibility into rising-risk patients

  • Earlier, better-timed interventions
  • Visit frequency adjustments aligned to clinical need

The drop in hospitalizations tells our partners they can discharge to us with confidence... That translates into fewer hospital bounce-backs, lower exposure to re-admission penalties, and a sustainable improvement experience for patients and families.

Allison Records, National Director of Wound Care, Supply Operations & Utilization Review, Compassus

This allowed Compassus to intervene before patient decline, strengthening safety, improving outcomes, and increasing partner confidence.

17% Improvement in Visits Per Episode (VPE) & Better Care Utilization

Pulse also contributed to a 17% improvement in visits per episode, showing that Compassus could deliver more efficient, more targeted care without compromising quality. This included a further 2.8% reduction in LUPA, even through Compassus already outperformed national benchmarks.

  • Right-size visit cadence to patient risk
  • Identify potential LUPAs before they occurred
  • Support clinicians in prioritizing high-impact care

Accurate care planning is the bridge between quality and financial stability... With Pulse we can surface potential LUPAs and have visit planning conversations before they materialize.

Allison Records, National Director of Wound Care, Supply Operations & Utilization Review, Compassus

These utilization gains also helped teams optimize limited staffing resources—delivering better outcomes with smarter deployment of clinical time.

Accelerated Standardization Across New JV Branches

Pulse dramatically compressed the time required for new JV branches to adopt Compassus' clinical management standards—reducing a months-long process to just weeks.

  • A shared, risk-informed clinical language

  • One unified operation view from day one
  • Faster alignment to Compassus care pathways and expectations

Pulse compressed the time from 'go-live' to 'consistent practice' from months to weeks. The view you get from Pulse is empowering, and we often heard from our JV partners, 'We have been looking for something like this for a while.

Allison Records, National Director of Wound Care, Supply Operations & Utilization Review, Compassus

This consistency strengthened JV performance and built trust quickly.

 

Learn more about Mosai Pulse or contact us today for a personalized product demo.