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1975
year established
~152k
clients served this past year
42k
average number of clients cared for weekly
31.5k
employees
Customer overview
BAYADA
Care setting
Home health
Hospice
EHR platform
HomeCare HomeBase
Location
IDK****
BAYADA was founded on the principle that health care gets better when clients get better care at home—the place they most want to be. From the nurse, therapist, or aide in the home, to thousands of committed employees supporting their work, delivering care is the highest priority and greatest joy.
What is Mosai Muse?
Muse is a hospice visit-by-visit resource management solution that identifies hospice patient trajectory to ensure the right care at the right time.
- Predict patient transition in the next 7 days with 90%+ accuracy.
- Patient categorization according to criticality.
- Clinical visit-by-visit snapshot view.
- Alerts for patients with significant change in condition.
- Improve performance in the Hospice Quality Reporting Program Measures.
Muse gave us visual insight to quality of care, productivity & hiring opportunities, and patient outcomes.
Amy Hirsch, Hospice Administrator & Nurse Executive, BAYADA
Impact Patient Quality:
BAYADA Uses Muse to Ensure Patients are Getting the Visits They Need
Muse patient risk-stratification enables resource allocation to the right patients at the right time. Improving the Patient Experience: BAYADA minimizes Gaps in Care and Reduces Misses Visits.
*Gaps of Care greater than 7 days (minimum LOS 30 days) November 2022-April 2023
*Missed Visits in April 2023 vs October 2022
Improves Productivity
BAYADA Leverages Muse as an Operational Tool
“Muse helps the team critically think and manage how they’re addressing patients. They are happier with their caseloads and admissions. Muse can operationally see: why are my nurses so busy? It can be used as a tool.”
“Muse is such a time-save! I can go right into Muse and quickly make a determination within the first 5 minutes (chart review).”
Amy Hirsch, Hospice Administrator & Nurse Executive, BAYADA
Manage Compliance
BAYADA Uses Muse Insights to Simplify Regulatory Compliance
Muse surfaces insights directly related to HCI Compliance, enabling clinicians to effectively monitor against these metrics and improve quality scores.
- 71% more HVLDL visits than the national average benchmark
- 39% improvement of SIA Units pre vs post Muse
