Discover how Interim of the Great Lakes streamlined workflows, reduced orders cycle time by 37%, and use real-time data to strengthen referral relationships and improve patient care with Mosai and Axxess.
Home health
Hospice
Home care
Interim of the Great Lakes provides home health, hospice, and home care services across 17 locations in four states. With approximately 1,800 referrals per month, Interim is committed to delivering high-quality care efficiently and at scale.
Interim had long embraced technology to support its strategic goals but faced challenges due to systems that worked in silos. This created critical gaps that prevented the business from working as efficiently or collaboratively as they needed. Specifically, they struggled with:
Interim’s leadership was seeking a streamlined, scalable solution that would connect their staff, systems, and referral sources. Having already adopted Axxess as their EHR, they turned to Mosai to close the loop on their document and orders workflows. Together, these platforms:
Enabled complete end-to-end visibility into orders
“Just having the data is one thing, but knowing it and acting onit is a whole other beast. We truly use that data to educate allaspects of our business, starting at our referral sources...andwith our payers to prove our value and get the contracts thathelp us succeed.”
Preston LucasChief Financial Officer | Interim of the Great Lakes
Their current average order turnaround time is 6.48 days—but with Mosai Circle, they’ve brought that down to just 4.1 days, representing a 37% reduction in cycle time.
By combining Mosai’s orders management solution with Axxess’ clinical platform, Interim of the Great Lakes has:
Accelerated order processing across markets,
“Real-time data from Mosai and Axxess allows us to make crucial decisions at the righttime. It helps us to spot trends and stay ahead of the market.”
Preston LucasChief Financial Officer | Interim of the Great Lakes
Interim’s leadership also credits their use of data—unlocked through integrated technology—for strengthening both referral and payer relationships.
They use both real-time and CMS-reported data to:
Benchmark performance against competitors,
The Mosai and Axxess partnership has enabled Interim to:
Reduce orders cycle time by 37%
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